Management advantage

We always aim to give our clients the best possible access to the information they need, when they need it, in an open and transparent way, and in a format that suits their internal processes.

We save valuable time for claims handlers through our streamlined online case management facilities.

Free HPI reports are generated for all instructions in every case, advising any outstanding finance or previous damage.

Our automatic monthly suite of management information includes:

• Number of instructions
• Number of vehicles collected
• Average settlement values
• Number of vehicles cleared for disposal
• Average days for HBC to receive clearance instruction
• Average storage and recovery fees paid
• Breakdown of ABI category

In addition, you can draw your own management information from live data at any time – or ask for bespoke claims management reports in the format that suits you best.