Our Directors

Steve Hankins - Managing Director
Before joining HBC as MD in October 2009, Steve’s varied career spanned the automotive and insurance industries. A qualified motor vehicle technician, he was Service Manager at a successful VW/Audi franchised dealership group. Managerial roles at BGL Group included Engineering Manager, Associate Director for supplier management, and Associate Director for ACM ULR with responsibility for vehicle repair and total loss.

Geoff Riebold - IT Director
An IT professional with more than thirty years experience across both private and public sectors, Geoff has been with us since 1995. He has led the strategic development of IT into the auction process, MI reporting and monitoring.

Matt Bache - Financial Director
Qualifying as an Associate Chartered Accountant in 1992, Matt joined us in 1999. Now an integral member of the management team, he has used his strong commercial understanding to completely overhaul the accounts department and implement robust financial processes.

Jim Chatten - Commercial Director
Jim joined HBC in 2000 bringing with him over 30 years of knowledge from the Insurance Industry and motor claims environment with a strong commercial bias.

His career in the insurance industry started with Paladin Motor policies and progressed into claims management of niche underwriting for Red Star, and the management of claims from the acquisition and mergers of Barbican, Beacon, Mitre, HGP Motor Policies and Dominion Insurance Company into Equity Red Star and the development of the claims department for the newly formed Liberty Motor Policies in 1999.

Jim has established strong relationships with existing and new clients to ensure that HBC provides all clients with the support and development we can offer from our role within the claims process

Our Managers

Jan Murphy - Call Centre Manager
Starting in 1990 as a call centre administration assistant, Jan knows everything there is to know about running a busy call centre. She now oversees and looks after the day-to-day logistics, admin and liaison with insurers.

Gary Scorey - Operation manager for Canvey
Back in 1989, Gary started with us as a collection/delivery driver specialising in continental repatriation. He rejoined in 1992 as a vehicle mechanic and part of a team maintaining our fleet of transporters. As well as managing our Canvey Island operation, Gary is a motor cycle enthusiast dealing with all types of bike purchases and auction sales.

Lesley Murray - Operation manager for Teesside
Lesley has 11 years experience with HBC. Her role initially was dealing with all kinds of office admin and counter sales, Lesley soon progressed to office supervisor and more recently she has taken on responsibility for running the entire Teesside operation.

Andy Short - Business Development Manager
Andy has a wealth of experience in the insurance and vehicle salvage, remarketing, support, leasing and finance industries, having worked for sixteen years in a variety of national business development roles for companies including Capital Bank, Masterlease and the RAC. Most recently he was with Copart as National Sales Development Manager.

Dave Rogers - Operation manager for Nottingham
Joining us as a driver in 1985, Dave became our Canvey Island Transport Manager just two years later. A year after that he took over the role of operations manager at our Nottingham site - a position he still holds today.

Drivers

Our vehicle transporter drivers - a forty strong team - take pride in the specialised job that they do, and in taking problems like difficult locations in their stride.

Uniformed, professional, courteous, reliable and they understand the importance of upholding your image and reputation. All are fully HBC trained.